The Greathouse Family
We enjoyed meeting the Greathouse Family and were sold glad that we could put them in the new Dodge Caravan of their dreams! They participated in a program sponsored by the US Department of Veterans Affairs for disabled Veterans that gave them a one-time grant of $19,817 towards the purchase of a vehicle. Find out more about the program here - US Dept of Veterans Affairs.
Here is what the family shared with us about their experience at Lee Chrysler Dodge Jeep in Crestview as posted on Dealerrater:
Let me start by saying car dealerships are normally a nightmare for us. This was completely the opposite. My husband is a disabled veteran and we have 3 small children in tow so it's generally hard to communicate what we want. To make matters more complicated this time around we had a once in a lifetime grant from the VA, which had very specific instructions, that multiple other dealers either didn't want to follow or just didn't care enough to try. Mr. Fredrickson was pleasant from the start. He quickly found exactly what we wanted down to the last option, color, and detail. When we got to the explicit VA instructions, he was professional, precise, and made us feel at ease with him, the dealership, and most importantly, the deal. We purchased a 2015 Dodge Grand Caravan R/T. Robert helped us to figure out all the features of the vehicle with ease and if he didn't have an answer, he was quick to find someone who did. He also took care of the return of our rental. (Which was especially important to us since we only have one driver in our family.) Mr. Godwin found us a better interest rate than we could find on our own and was extremely patient with our rambunctious boys while thoroughly explaining the loan and the warranty information. We were lucky enough to meet Mr. Lee on delivery day. We're fully aware the VA's stringent rules put certain pressure on the dealer and ultimately it was Mr. Lee's decision to accept the VA Grant. We truly appreciate the hospitality, compassion, and warmth from everyone at the dealership in Crestview. THIS is the place anyone and everyone should start and finish when searching for a new or used vehicle. It's well worth the drive, even from Pensacola :)
-Thank you again, Ken & Victoria Greathouse and Boys
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